8 Year Readers' Choice Ward Winner
We rent trailer mounted and self propelled boom lifts
We rent bobcats and skid steers with wheels and tracks
We rent wood and brush chippers
We rent mini excavators
We rent scissor lifts
We rent scaffolding
We rent motorcycle trailers
We rent dump trailers

This page is intended to answer some of the rental frequently asked questions (faq’s).

If we don’t cover your question or the answers don’t cover your unique situation please give us a call.

What do I need to rent?

Our insurance requires you provide us with a valid, non-expired State issued ID which includes a photo, current address and identification number.  The ID must be from one of the New England states (Massachusetts, Maine, New Hampshire, Connecticut, Rhode Island and Vermont)

The most common form of identification is a driver’s license however there are many other forms of ID we can accept such as a Hoisting Engineers License, License to Carry and any other ID that meets the requirements above.  

A valid military ID is also acceptable

When do I pay?

Payment, plus any additional deposit is required when you pick up the equipment.

Some items may require a reservation fee in order to reserve the equipment and we cannot hold the equipment until this has been paid.  When you pick up your equipment, the reservation fee is credited towards your rental, and if your total rental is less than the reservation fee, the balance will be returned to you in the same manner it was paid.

In the event you need to cancel or change your reservation, or if you fail to show up for your rental, your reservation fee is non-refundable.

Some items require a deposit in addition to the rental.  This is different than the reservation fee and is paid at the time of rental.  The deposit is returned when the item is returned in proper condition with all parts present and no damage.

Linen rentals require a deposit which is refunded within 10 days of the linen return.

Deposits may only be by credit card

How can I pay?

We accept Debit Cards, Visa, Master Card, American Express or Discover Card.

Can I make a Reservation?

Of course, we can take a reservation over the phone for most rentals.

How far ahead should I reserve the equipment I need?

As soon as you are sure you need it and know when you need it.

How long is my rental for?

The rental period varies with the piece of equipment.

In all cases, except items with defined rental periods, the rental begins when we complete the contract and ends when we close the contract. This means time spent loading and unloading the equipment as well as travel time is included in the rental period.

What's a 4 Hour Rental?

Some, not all, of our equipment is available for a four hour rental. The four hour rate is typically any consecutive four hour period while we are open. It does not apply to equipment held overnight.

Certain items may have a 4 hour rate with a defined rental period.

Those rental periods are defined as follows:
     Friday 4pm – Saturday 8am
     Saturday 8:30am – Saturday 12:30pm
     Saturday 1pm – Saturday 5pm
     Saturday 5pm – Sunday 10:30am
     Sunday 11:00pm – Sunday 3:00pm
     Sunday 3:30pm – Monday 8am

What's a Day Rental?

All items have a day rental rate. Note that a day is based on an 8 hour day and is not a 24 hour day. We may, at our option, allow you to keep the equipment for up to 24 hours without additional charge.

There is an additional charge for any piece of equipment that has an hour meter and the meter exceeds 8 hours on a daily rental.

What's a Weekly Rental?

All items have a weekly rate which is 7 consecutive days. The equipment is due back on the 7th day no later than the same time it was picked up at.

There is an additional charge for any piece of equipment that has an hour meter and the meter exceeds 40 hours on a week long rental.

What's a Monthly Rental?

All items have a weekly rate which is 28 consecutive days. The equipment is due back on the 28th day no later than the same time it was picked up at.

There is an additional charge for any piece of equipment that has an hour meter and the meter exceeds 160 hours on a month long rental.

What about Sunday Rentals?

We are open Sunday from 10am to 4pm.

Here is how we handle Sundays:
Most items picked up before 10am on Saturday:
     Returned at 10am Sunday for 1 day charge
     Return by 8:30am Monday for 2 day charge

Most items picked up after 10am on Sunday can be returned at the same time Monday for 1 day charge.

Note this does not include items with defined rental periods.

What do I need to tow with?

Log splitters, 185 compressors, Stump grinders, Tow dollies, Trailer mounted boom lifts, 4’x8′ open trailer
Require a 2″ ball and a standard 4-flat electrical cord for lights. 

Motorcycle trailers
Require a 2″ ball and a round “RV” style electric plug. 

2 Ton Tilt Trailers
Require a minimum of a 1/2 ton vehicle (F-150/1500 series or similar).
The vehicle must have either a pintle hitch or a 2″ receiver and an “RV” style electric plug.

4 Ton Tilt Trailers, Dump Trailer, Mini Loader/Landscape
Require a minimum of a 1 ton vehicle (F-350/3500 series or similar).
The vehicle must have either a pintle hitch or a 2″ receiver and an “RV” style electric plug.

Condition
The towing vehicle must be in good shape, the ball or pintle mount must be solid and secure and the electrical plug must work properly.  We reserve the right to decline to rent or allow our equipment to be towed by any vehicle we do feel is safe, functioning properly or adequate.

Adapters
If you need it, we have adapters that can convert your “RV” Style vehicle plug to a 4-flat trailer.

There is no adapter to go from a 4-flat vehicle plug to an “RV” style trailer plug.

 

What about Delivery?

If your rental is for a day or longer rental and exceeds $150, excluding delivery and taxes, we can arrange delivery. There is an additional charge for rental delivery or pick up service.

Delivery costs will vary based upon:
     The town the delivery is being made to.
     Whether we need a trailer or not?
     Can one person make the delivery or does it require additional help?
     Do we need to bring additional equipment to make the delivery?
     How complicated the delivery is (example: drop off in driveway or bring to the 3rd floor)

We will try to honor your time requests but we cannot guarantee a delivery time.

So how much will it cost me to have the equipment delivered?

Give us a call.

Framingham Rental (508) 877-1888
Hudson Rental (978) 562-7316

What if I have trouble with the equipment?

You need to stop using the equipment immediately and contact us within one hour.

Framingham Rental (508) 877-1888
Hudson Rental (978) 562-7316

Is that all I need to know?

Of course not.

We have a comprehensive rental contract you need to read and sign. The contract spells out our obligation to you as well as your obligation to us very specifically. We encourage you to read the contract and ask any questions you might have before signing.

By the way, this website may provide summaries of information contained in our contract, nothing is intended to provide legal advice nor does this website supersede or change the terms and conditions or our contracts.

Confused?

Give us a call.

Framingham Rental (508) 877-1888
Hudson (978) 562-7316